Haywood Regional Medical Center reflects on Hurricane Helene’s impact one year later

Sue Shugart, CEO of Haywood Regional Medical Center - Haywood Regional Medical Center
Sue Shugart, CEO of Haywood Regional Medical Center - Haywood Regional Medical Center
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One year after Hurricane Helene struck western North Carolina, the Haywood County community continues to reflect on the storm’s lasting effects. The hurricane caused significant damage, resulting in loss of life and destruction of homes and infrastructure across the region.

Members of Haywood Regional Medical Center (HRMC) were also personally affected by the storm. Despite these challenges, hospital staff maintained patient care throughout the crisis. “What stands out most to me from those days is not the destruction, but the way our community and our hospital family responded. Even in the most uncertain hours, when many didn’t know what awaited them at home, our team never wavered in caring for patients. The lights may have flickered, but the work of healing did not stop,” a representative stated.

Staff members from all departments worked together during and after the hurricane. “I watched as colleagues came together in ways I had never seen before. It didn’t matter whether you were a physician, a nurse, a housekeeper, or part of our support services team, everyone leaned in, side by side, with a shared commitment to serve. In the hallways and patient rooms of HRMC, titles fell away. What remained was a unified purpose: to be there for those who needed us.”

The hospital continued operations without interruption during Hurricane Helene. According to leadership at HRMC: “We were honored to continue providing care without interruption throughout the storm, but that continuity was not about heroics. It was about compassion, dedication, and an unspoken promise to our community that we would not falter, even in the face of extraordinary challenges.”

Recovery efforts are ongoing as residents rebuild their homes and restore normalcy to their lives. The sense of community has been reinforced through mutual support among neighbors. As one statement reads: “Our communities are still rebuilding, piece by piece. Homes are being repaired and lives slowly steadied. Alongside the hard work of recovery, there is also renewal: neighbors helping neighbors and a deeper sense of what it means to belong to a community that endures.”

Marking this anniversary serves as both recognition of hardship endured and hope for future resilience: “As we mark this anniversary, may we honor both the hardship and the hope. The hardship reminds us of what we’ve overcome; the hope points us toward what is possible when we stand together. The storm tested us, but it also revealed a truth we will not forget: in the most difficult times, we are strongest when we care for one another.”

The message concludes with an expression drawn from local experience: “The mountains around us have long taught a lesson: they bend and weather, but they do not break. Neither do we.”



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